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Your 1111vd account puts bKash, Upay and Bank Transfer in one place — open the cashier tab after login and every route is right there. Availability depends on your local law and eligible region, and the fields shown in your account are the ones that apply to you.
Putting money into your 1111vd wallet starts at the cashier tab — the same place you come back to every time. We've set up bKash, Upay and Bank Transfer as the three routes you can use, and each one shows its own set of fields once you select it.
Log in to your 1111vd account and select the deposit option from the cashier tab. The available payment routes — bKash, Upay, Bank Transfer — are listed there.
Select bKash, Upay or Bank Transfer. Each option loads its own form with the fields and limits specific to that method as configured on our platform.
Type the amount within the range shown on the form. Review the details, then confirm. You will see an on-screen reference number once the request is submitted.
Your wallet balance updates once we process the transaction. Open the transaction history tab to see the deposit entry and its status label.
When you want to move money out of your 1111vd account, the withdrawal section sits alongside the deposit tab in the same cashier area. We support payouts to bKash, Upay and Bank Transfer — the route you choose should match a wallet or account already linked to your profile.
From the cashier tab, select the withdrawal option. You will see the same payment routes available for deposits — bKash, Upay and Bank Transfer — listed for outbound transfers.
Choose the method that matches the wallet or bank account registered to your profile. The form will show the fields relevant to that route and the amount range we accept.
Input the withdrawal amount, confirm the destination wallet number or account details on screen, and submit the request. A reference number is issued on confirmation.
Open your account transaction history to follow the withdrawal status. Each stage the transaction moves through is labelled there. Contact support with the reference number if a status stays pending.
Some actions in your 1111vd account — particularly around payouts — may require a verification step before they proceed. What that step involves depends entirely on what your account area shows you: we don't ask for documents or information beyond what appears as a required field in the verification screen.
Log in and open the profile or account section. Any pending verification steps appear here as prompts. If there are none, your account is already clear for the actions you want to take.
Complete only the fields the platform asks for. We will not request information outside what the verification screen shows. Do not share sensitive details through any channel other than the account form.
One common step is confirming that the mobile wallet or bank account you want to use for payouts is registered in your name. The account area will show you exactly what to provide.
If a verification prompt is unclear or appears stuck, reach out through the support route listed in your account help section. Quote your account reference so our team can check the status directly.
Your 1111vd cashier gives you three local payment routes built for Bangladesh. Each one connects your existing wallet or bank account directly to your platform balance, so you move between them without leaving your account area.
Send from your bKash wallet to your 1111vd balance using the bKash route in the cashier. The form shows the accepted amount range and all the steps to follow.
Use your Upay wallet to deposit or withdraw. Select Upay in the cashier, enter the amount shown on the form, and confirm through the steps on screen.
Connect a local bank account for transfers in and out. The Bank Transfer route in the cashier lists the fields and details you need to complete each transaction.
Every deposit and withdrawal you make through 1111vd generates a record in your account history. Matching that record to your bKash, Upay or bank statement is straightforward once you know which details to line up — reference numbers, timestamps and status labels are the three things worth checkin
Every transaction you submit through the 1111vd cashier receives a unique reference number on confirmation. This number appears both in your account history and in the notification your wallet provider sends. Use it when comparing the two records side by side.
Your transaction history in the account area uses status labels — submitted, processing, completed, or flagged — to show where each transaction stands. A completed label means the funds have moved. A flagged or processing label means the transaction is still active on our side.
Open your bKash, Upay or bank statement and find the entry with the same amount and timestamp as your 1111vd record. The reference number should appear in both. If the amounts match but the reference differs, contact support before assuming the transaction is settled.
Save the confirmation screen or note the reference number before you close the cashier. If you need to raise a query, your account history plus the wallet-side record together give our support team everything needed to trace the transaction quickly.
Moving money through your account is something we take seriously at every step. The controls we have in place are meant to keep your balance and your personal wallet details where they belong — accessible only to you. Here are the four areas that matter most for your peace of mind.
Always access your account through 1111vd directly. Our session layer is tied to your login, so activity from outside your authenticated session will not be able to reach your wallet or payment history. Bookmark the correct address and verify it before you log in.
Before a withdrawal can reach your bKash, Upay or bank account, the platform confirms that the destination belongs to the account holder. This step appears inside your account area when it applies, and it is the only channel through which we ask for verification.
We link payouts only to wallets and bank accounts you have confirmed as yours. The account area shows you which methods are currently attached to your profile. If you need to update a payment method, do it through the account settings page — not through any external link.
If anything in your transaction history looks unfamiliar — a status that hasn't changed, a record you don't recognise — contact our support team through the help section inside your account. Have your reference number ready; it's the quickest way for us to locate and review the entry.
These are the questions we hear most often about depositing, withdrawing and tracking transactions on 1111vd. If yours isn't here, the support route in your account help section is the fastest way to get a direct answer.
Log in, open the cashier tab and select the bKash route. The form shows the accepted amount range and the steps to follow. Complete the transaction in one session and check your account history for the balance update and reference number.
Withdrawals are available through bKash, Upay and Bank Transfer. Select the method in the cashier that matches the wallet or bank account registered to your profile, enter the amount within the range shown, and confirm.
A processing status means the transaction is active on our side and hasn't completed yet. Check back after some time. If the status doesn't update, contact support through your account help section with the reference number from your submission.
We only ask for what the verification screen inside your account shows. If no prompt appears, your account needs no further action. Do not share sensitive information through any channel outside the account verification form.
The minimum for each method is shown on the form itself when you select a payment route in the cashier. The amount fields will not accept a figure below that minimum, so follow the range displayed for the route you have chosen.
First, check your transaction history for a status label and note the reference number from your wallet provider's confirmation. If both records exist but the balance hasn't updated, contact support with both reference numbers so we can trace the transaction.